HIGH GERMAN ENGINEERING QUALITY
WE PLACE GREAT EMPHASIS ON SERVICE AND CUSTOMER SATISFACTION
intros is a family-run medium-sized business, part of Germany's famed Mittelstand, situated in Thuringia's Eichfeld region and founded in 1998 at Rosenhof, near the spa town of Heilbad Heiligenstadt. This is where the name originally comes from – innovative Technik Rosenhof. intros has its own development and production facility and has been distributing high-quality lasers for aesthetic medicine applications since its founding in a wide variety of medical fields. Other areas in which the company prominently operates are service and training.
We don't just talk quality – we let it be certified by an independent body! intros has a certified quality management system that complies with the requirements of DIN EN ISO 13485 for the development, production, manufacture, service and distribution of medical laser systems and for the provision of training.
For over 20 years, we have been supplying physicians within Germany and abroad with high-quality laser equipment, true to the renowned standard of German engineering. When selecting the components for our lasers, we place great value in quality, long service lives and performance. Our team of engineers develops and optimises with a focus on ergonomics, handling and intuitiveness for specific users. The result – modern, professional laser systems for effective and safe treatments. Thanks to our in-house laser development and production, you can benefit from our expert and fast support service – because at intros Medical Laser, we place great emphasis on SERVICE and CUSTOMER SATISFACTION.
The intros team consists of experienced and young engineers in the areas of sales, development and services, order processing and marketing, as well as several national and international distributors. We focus on the medical needs and expectations of physicians and patients, and strive to remain true to the reputation of German engineering, and to provide customer-focused service and personalised, expert advice. Here you will find the right person to contact for your specific needs.